National Special Sales Terms and Conditions

20 Aug 2021

Terms and Conditions

These Terms and Conditions of Mitaly National Special Sales are applicable to Mitaly Urban Living (hereinafter referred to as “our”, “us”, “we”, “Mitaly”).

1. The Promotion is valid for purchases from 20 August 2021 to 30 September 2021 (“Promotion Period”).

2. The Promotion is only applicable for selected Mitaly’s products.

3. Customers will be entitled to receive complimentary Shangri-La digital cash vouchers (“Promotion Reward”) after fulfilling the following requirements, failing which we reserve the right to decline/refuse any Promotion Reward.
a. Place order for selected Mitaly’s products during Promotion Period;
b. Make full payment of the order between Promotion Period; and,
c. Achieve a minimum spend of RM6,400 and/or above in a single transaction for the order.

4. Once the purchase is verified by our management, customers will receive Promotion Reward on 12 October 2021 via WhatsApp.

5. Promotion Reward scheme as follows: -
Tier Total Amount of Customer's Single Transaction Promotion Reward
1 RM6,400 – RM12,799. 1 unit of Shangri-La digital cash voucher worth RM300.
2 RM12,800 and/or above. 2 units of Shangri-La digital cash voucher worth RM300.
6. Promotion Reward distributed are digital only, non-refundable and non-exchangeable.

7. Each customer can only redeem up to two (2) units of Promotion Reward.

8. Each Promotion Reward is valid for one (1) year from the validity start date.

9. Customers are responsible to read, check and understand all terms and provisions applicable to the Promotion Reward stipulated by Shangri-La Kuala Lumpur, Malaysia (“Merchant”). All rules, policies and operating procedures of Merchant will apply to you when you redeem or use the Promotion Reward or while on such websites.

10. This Promotion is subject to stock availability. If the products that have been placed are out-of-stock, unavailable or discontinued, we reserve the right to cancel the order and refund the customer's purchase within 14 working days from the date of purchase.

11. Images used, shown or used may not be the exact representation of the product.

12. By placing an order, you agree and accept the Terms and Conditions of this Promotion.

13. We reserve the right at its absolute discretion to vary, delete or add to any of these terms with no prior notice. Our decision on all matters relating to this Promotion shall be final and binding. Such revisions are effective immediately upon publication on our website, digital experience, social media platform or any of our other products or services (collectively, “Platform”).

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